Human Resources Assistant – Canada Revenue Agency
June 2022 – July 2025 | Ontario, Canada
- Streamlined high-volume recruitment workflows (4,000+ applicants) by managing centralized mailboxes, automating response templates, and accelerating issuance of assessment results and offer letters.
- Developed HR tools like the Return-to-Work spreadsheet and Staffing Dashboard by integrating user feedback and optimizing functionality.
- Delivered technical training on Excel, mail merge, Access to Information Privacy documentation, and data housekeeping; created guides to extract analytics from VidCruiter and internal databases.
- Supported regional initiatives by designing custom trackers and producing actionable analysis for projects like the Accounting Education Review and HRB Ontario Wellness Challenge.
Accounting Clerk – Canada House Wellness Group Inc.
March 2022 – June 2022 | New Brunswick, Canada
- Managed the full accounting cycle for two affiliated entities, including a nonprofit, ensuring accurate journal entries, reconciliations, and financial reporting.
- Delivered timely month-end and year-end closings, enhancing audit readiness and enabling strategic financial decisions through reliable reporting.
Local Tax Consultant – FBC
December 2020 – April 2021 | Barrie, ON, Canada
- Scheduled and managed 100+ client appointments monthly during peak tax season, delivering personalized consulting to employees, entrepreneurs, small businesses, and farm owners.
- Maintained accuracy and professionalism under tight deadlines, providing tailored guidance and clear communication that fostered trust and contributed to a 98% client retention rate.
Finance – Inventory Control Associate – The Source
September 2019 – December 2020 | Barrie, ON, Canada
- Designed and implemented an automated Excel-based aged inventory analysis tool by integrating Oracle reports with dynamic queries to categorize stock by age.
- Led a cross-store inventory reconciliation across 400+ retail locations, resolving transfer discrepancies and posting adjusting entries to improve data accuracy and financial reporting integrity.